Clients who are progressive, technology-oriented, and determined to grow and scale rapidly. They see tremendous value in relieving their staff of the headache of calling past due patients and recognize there are more important things they could be doing. They consistently submit accounts at the 60-day mark when the patient is at risk for non-payment and this ensures we get the best results possible. But, if you want to turn over accounts for collection after numerous months and years as a best practice this is not the right solution for you.

Fee #1: We charge a one-time set up fee of only $200 which will be charged to your credit card when you accept our agreement.

Fee #2: We will charge a low monthly minimum standard charge of only $100 a month.  You can submit up to 4 accounts a month for this fee.  This fee is charged every month regardless if you use the service or not so you will want to commit to using us EVERY MONTH.  I charge this as people value what they pay for, it's just like your patients.  If you go over 4 accounts a month we bill $25 per account that you go over.  Your practice will KEEP 100% of the recovery if it's collected during our primary phase which lasts about 95 days.

Fee #3:  When an account has completed service we will notify you and give a grace period of 30 days before it escalates to our secondary service.  When this occurs we work on a percentage basis where we split any recovery 50/50 regardless if the patient pays your or us.  There is no charge if we do not collect.  This also includes a negative credit bureau report if allowable.  You are not obligated to use this service and you only are required to cancel the account prior to it automatically transferring.  Accounts cannot be cancelled after transfer as our collectors feed their families based on the money they collect.

Possibly. It depends on what state you are in and this is changing daily. As of this writing many states are taking it in their own hands to disallow credit reporting on medical debt. If is legal for us to do so when the account transfers to our secondary/extraction phase we will report to the bureaus.

My team reaches out about 20 times by letter and phone call and drives the patient to pay the practice directly.  We are currently adding texting and emailing to our process but predominantly its letters and calls at the time of this writing.

We will work the accounts aggressively on a pure commission basis. We keep 50% of any recovery at no charge if we do not collect. This applies if the payment is made to us or the practice directly. This includes a negative bureau report if allowable.  Your mindset is that the account is being written off as uncollectible as often people generally pay in our flat fee primary phase.  Any collections made at this time should be perceived as a huge victory and is simply icing on the cake!

By login and then clicking on the box to the left of the name of the debtors that you want to send in our dashboard.  Once you hit the "submit button" my team will get to work the very next day!

You don't have to notify us!  All payments you receive will be reported AUTOMATICALLY DAILY from your software!  This is HUGE as you don't want us to continue to call your patients when they have done the right thing and paid you.  This is a BIG problem in the collections industry and we do not want to cause further harm!  You only need to notify us if you are making a payment plan, refiling insurance or working with someone and you simply suspend our activity.  You can even cancel the account and forgive the debt should you feel it's the right thing to do, all these functions can all be done easily within our dashboard!